Refund Policy
Last updated 15 September 2026
This is the cancellation and refund policy for Catch My Wave, a product of ispati. It applies to all Cashfree payments for Wave packs and Wave+.
No refunds
All purchases are final. We do not refund Wave packs (₹19, ₹29, ₹59, ₹75) or the Wave+ 30-day pass (₹149). That includes unused Waves, a change of mind, fewer people nearby than you hoped, a Wave that was not caught, or unused days on a Wave+ pass.
Why
Waves and Wave+ are digital goods delivered immediately to your in-app wallet or entitlement after Cashfree confirms payment. Once credited, they cannot be returned as a physical item. Purchased and referral Waves do not expire; they remain on the account, but they are not convertible back to cash.
Wave+ pass
Wave+ is a one-time 30-day pass. It does not auto-renew, so there is nothing to cancel. Access lasts until the end of the days already paid. Buying another pass adds 30 days. We do not refund remaining days.
Failed or duplicate charges
If Cashfree deducted money but Waves or Wave+ were not credited, that is a fulfilment error, not a refund request. Email snkkhatri876@gmail.com with the Cashfree payment id. We will credit the wallet or work with Cashfree to reverse a failed fulfilment. We do not refund successful deliveries.
Free Waves and referrals
Daily free Waves and referral Waves are not purchases. They have no cash value and cannot be withdrawn.
Chargebacks
Filing a chargeback on a successful digital delivery may lead to account suspension while we investigate. Contact us first using the contact form.
Questions
Nitin Kumar Khatri
ispati, Jodhpur, Rajasthan, India